Equally important, they wanted a solution that came with exceptional customer support, since they noticed support with their previous solution took days to get a response. At this scale, it’s impossible to manually manage passwords and log in information for all of the technology devices they need to operate. When doing a stadium set up for an event, it’s not uncommon for the Alpha Video field team to be managing hundreds of IP addresses, on top of logins for media equipment and switches. “We looked at our previous solution and decided the framework of it wasn’t necessary.Some people might take this as a dig, but I like the no-nonsense interface of Bitwarden. Alpha Video was using a bulkier password management solution, but wanted a less-busy interface to expand to their entire employee base. John Parker (JP), an IT administrator at Alpha Video for over 20 years, says Bitwarden was the ideal solution for their company because of the open-source software approach, no-nonsense interface, and a highly responsive support staff.

is a US-based integrator of audiovisual, broadcast, and IPTV technologies. Alpha Video & Audio, Inc.Īlpha Video & Audio, Inc. Video technology company, Alpha Video & Audio, Inc.

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